Packages
Business Premium
Our top tier agreement is set for a full outsource of IT requirements, we will be available to support you whenever you require and proactively look to minimize issues using our alert & monitoring solution.
Alerts & monitors are done automatically in real time and alert us of conditions which will impact your business.
This package includes:
- Free remote support 8 x 5
- Patch Management
- Alerts & monitoring of servers, workstations, printers and network devices
- Monthly Reporting
- CSI (Continual Service Improvement)
- Quarterly Business Reviews
- Third Party interaction on your behalf
- Best Practice Standardization
Business Standard
The standard agreement comes with the benefits of outsourcing your IT department but without the safety net of unlimited remote support when required. Each client will specify a number of hours to pre-purchase each month at a discounted rate.
Package includes:
- Discounted Remote Support
- Patch Management
- Alerts & monitoring of servers, workstations, printers and network devices
- Monthly Reporting
- CSI (Continual Service Improvement)
- Quarterly Business Reviews
- Best Practice Standardization
Our Services
Why Outsource?
- No monthly salary for onsite technician
- Management of the technician is not required
- Cost-effective monthly subscriptions
- Access to international best practices
- Allowing you to focus on your core service delivery
Backup Solutions
Every company has data which is crucial for business continuity or legally obliged to keep secure e.g. Medical, Legal, Financial. The legal requirement of keeping data secure and available in case of corruption, deletion or cyber terrorism should be a concern for any sized company.
We provide a tailored solution based on the industry best practices, multiple locations of data including the cloud.
Telephony and Printing
We understand the value of being able to be available during your business hours which is why we have chosen to provide a globally renown VOIP software called 3CX. Using this software, we are able to provide clients with a cost-effective solution. Save up to 40% on call costs.
- Free interbranch calling
- Reduce travel expenses with integrated web conferencing
- Avoid per extension licensing
- Pay based on simultaneous licensing
- Mobile phone soft client
Our printing provider is a HP Gold partner in South Africa which allows us to provide clients with high quality printers at affordable prices.
Hardware and Software
The hardware we can provide ranges from laptops to servers, firewalls, routers, switches, phones, VOIP phones. It is best to enquire on what you would like with the required specifications and we will provide the correct quote.
Software ranging from Windows operating systems to Office 365, we can provide the software you require. Examples of software we can supply:
- Office
- Office 365
- Webroot
- ESET
- Windows 10
- Windows Server 2016
We know that connectivity in South Africa is improving, cloud solutions are becoming more and more available. Please contact us if you require a cloud solution using Azure, Office 365, Microsoft 365 or Dynamics.